Evolved customer experience
This year will see the tenth anniversary of Rhubarb and we are celebrating by redefining our brand and setting our strategy to enable us to continue to evolve. During the past decade we have achieved what all digital and communications consultancy hopes to; keep ahead of technical developments, stay relevant for your existing customers and to develop ahead for market change.
Our brand reflects our drive to deliver enhanced customer experience through innovative communication solutions in an evolving digital landscape.
Connect with us to discover how you can delight your customer with every interaction.

Connecting with your customer
At Rhubarb, we believe that everyone’s voice has the ability to impact the world
We are committed to delivering the future of customer contact by providing scalable cloud based multichannel communication solutions to foster customer choice and put exceptional customer experience at the forefront of the connections that you make.
Contact Centre

Scalable, intelligent communication. Built in the cloud and with CX at the heart of the strategy, we design cost-effective contact centre solutions around your evolving business requirements and that are right for your customer. With sophisticated omnichannel routing and live updating to your communication channels, our managed service will give you the edge
Customer Experience

We give you control of your customer’s experience by helping you to be more responsive to their needs and expectations. Allowing your customers to move seamlessly between integrated communication channels reduces wait times, individuates communication and increases customer satisfaction
Interface Platform

Our user interface platform has been built with clean, simple design and ease of use for enhanced colleague engagement. RHUBAS enables the easy integration of digital telephony, CRM and work flow systems into one system and is infinitely customisable to allow the development of custom screens to reflect your own processes and contact requirements
Strategic Marketers

Reimagine better and consistent ways to communicate and interact with customers on a personal level. Through our cloud based solutions new forms of communication can simply be integrated without the need to rebuild the system. Your brand or product messages can be integrated into key customer touch points as a frictionless link between strategy and customer experience

Doing it our own way
We believe that the only way to optimise engagement is to have control, to not be tethered or constrained by a single system or by a mismatch of systems designed to do different things.
That’s why we created our own. Built in the cloud, our RHUBAS platform was developed to integrate market leading technologies so that we are able to deliver a seamless managed service in a way that gives our clients the advantage.
Developed with the customer in mind and to support our vision for the way that we want to deliver services and derive meaningful and actionable insights, our RHUBAS platform enables the integration of digital telephony streams with CRM or work flow systems behind our own user interface that is designed to be clean and simple to use.
There are no constraints to what can be developed into the system so that where there is a process change, new communication channel or a requirement for service specific user interface then these are incorporated and tailored to your requirements.
Connect with us
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